Thank you for choosing our online store. Please find below the terms and conditions that apply to purchases of our music loops, sound libraries, and audio plugins.

PRODUCERSPOT.COM is leggaly registered by the company HEXPRO MEDIA SRL based in Romania (EU). These terms and conditions are applicable to your use of this website. By using this website and/or placing an order, you confirm that you agree to these terms and conditions.

Legal Downloads

We only sell LEGAL downloads here at PRODUCERSPOT.COM. We offer downloadable digital products dedicated to music production created by our team or legally distributed from other vendors/labels. If you have any reservations about the validity of our service or Products, then please contact any of our vendors/labels, who will be happy to confirm that we are an authorized digital retailer of their products.

Buying Download (Digital Products)

The “Downloads” we sell are “Products” in a digital format that are transferred from our server(s) direct to your computer. These Products are compressed into ZIP/RAR files (made smaller using compression software) to enable faster downloading.

You will be able to use the Product as if you had installed it from a CD-ROM or DVD-ROM. It only takes 1-2 minutes to decompress (unzip) a Product, and happily, both Windows and Mac OSX have built-in options to do this operation. So, there is no need to pay for additional software. If you are still unsure about how to decompress our products, then please contact us for assistance.

Download Links

After you have paid for your Products you will be redirected to a “Thank You” page with direct download buttons & links. Also, you will receive an order notification email containing your download links. Your digital products can also be found at My Account > Downloads. Download Links have no expiration time. IP Addresses are tracked for security purposes.

If you didn’t receive download links in a few minutes after finalizing your purchase, please check your spam folder. Your e-mail is stored in our database when you first purchase from our store for further communication. If you prefer not to receive this email you can unsubscribe at any time by choosing “unsubscribe” at the bottom of the email message.

Serials & Registration Codes

Some of the products like software synthesizers or audio plugins need serials or registration codes for full activation. You will get your serial or registration code via e-mail with the new order message notification. Also, the serials or registration codes can be fount at My Account > Orders (check the specific order and you will find the code there).

Download Tracking

We have implemented an advanced system that tracks the number of times you try to download a Product from our server. If you do not receive your links by email then please contact us immediately by emailing info@producerspot.com. Our Customer Support Team is available 365 days per year.

Intellectual Legal Proprieties

All Products, MP3 Demos, Materials, Artwork, Graphics, Text, Interfaces, Logos, Images, and Photographs on this website are owned or licensed to PRODUCERSPOT.COM and protected by copyright and intellectual property rights laws.

We sell Products from third-party manufacturers and the right to sell these Products (and to display their product information and materials) has been obtained from the relevant manufacturers.

Account Registration

Account Registration is mandatory if you want to buy products from our site. In this way, you will have access to your files any time you need it. Log-in in and check the Downloads section. To register with us then you will be required to provide your name and email address. We cannot be held accountable if you do not receive your Download links due to you submitting an incorrect email address. If you do not receive your download links within 2 hours then please contact us.

If you are a customer of PRODUCERSPOT.COM you may also receive occasional emails that are relevant to your purchase history.

We have also added an opt-in section on our registration form where you can choose to receive information and updates about particular genres and labels sold on our site. We send this information via email.

This option is given to you on our registration form and can be updated in your account settings. If you prefer not to receive these emails you can unsubscribe at any time by choosing “unsubscribe” at the bottom of the email.

Loyalty Program – Free Store Credit

Customers who have an active account with our online store are eligible to participate in the loyalty program. To earn free credit, customers must place an order of at least $10. Please read the full reward program terms here.

Prices & Currencies

All prices on the website are expressed in USD (American Dollar). Any currency conversion is done automatically at the exchange rate of your bank, at the time of payment. You can choose to pay with PayPal or with your card.

Payment will be taken from the Credit or Debit Card processed by Stripe. You will not receive any download access or serial numbers until the transaction is complete.

Refund Policy

Downloads cannot be returned. You do not have the right to cancel an order once the Product has been downloaded or a serial code has been activated. This does not, of course, affect any other rights that you may have. Check here our Returns & Refunds Policy

Technical Problems

You are responsible for making sure your internet connection is fast enough to download the products you order and that your PC or MAC can de-compress ZIP/RAR files. However, we will be happy to provide assistance. Please contact info@producerspot.com if you have any questions.

Restrictions

You may not give out your password to a third party. You are solely responsible for the use or misuse of your customer account.

The license agreement you obtain when you purchase a product from this website can only be used by you. In other words, your product licenses and/or customer account details cannot be sold, transferred, rented or used by any third-party.

You are not permitted to make copies of the Products you’ve purchased with the intention to give, sell, loan, broadcast, send or transmit products to friends and family or anyone else, as these acts breach international copyright laws.

You may not upload the Products you purchase to file-sharing sites, torrent sites, Peer-2-Peer sites, Crack or Warez sites. We reserve the right to share your details with any sample pack label or manufacturer which holds the copyright for a product that you have illegally shared.

You may not resell the sample packs or sounds you buy from this website to any third party, as the license for these products is non-transferable. Some music software products include a license that can be transferred.

Any abuse (spam, fraud, ddos attacks, multiple accounts to download free products, and any other activity that intends to affect the operation of the website) from users will be sanctioned by blocking access to the website by deleting their account and blocking the IP address as well as announcing the governmental institutions empowered to take the necessary legal measures.

Account Termination

You can terminate your account at any time. Simply send an email to info@producerspot.com requesting the termination of your user account.

Exclusions

We will do everything in our power to ensure that this website is operational 24 hours a day, 365 days a year. However, we make no guarantees about the availability of our service.

PRODUCERSPOT.COM shall have no liability for your Products once the Product is transferred to you. It is your responsibility to back up the Products you buy from PRODUCERSPOT.COM. We will offer you a free copy of your download links in the future, though, should you have a hard drive problem, for example.

However, we will only be able to re-send you links for products that are currently available at that moment in time. If your purchase history includes products we no longer sell, we will be unable to re-send you these links. Moreover, we will only be able to send you your purchase history on a one-off basis, for security reasons. Please contact info@producerspot.com if you require further information.

Limitations

We exclude all liability and responsibility for any loss incurred by you or a third party in connection with this website or the Service we offer, including but not limited to loss or damage due to viruses that affect computer equipment, software, data or other storage devices on account of your access to, use of, or browsing this website or your purchasing and downloading of materials and Products from this site.

Errors & Omissions

Whilst we endeavor to ensure that the information provided on this website is complete and correct, we do not warrant the accuracy and completeness of the Content. Furthermore, we reserve the right to make changes to the Content, or to the Products and prices described, at any time and without notice.

Modification of Terms

Our online store reserves the right to modify these terms and conditions at any time without prior notice. Any modifications will be effective immediately upon posting on our website.

Customer Responsibility

Customers are responsible for complying with these terms and conditions and any other terms and conditions that may apply to specific promotions or offers.